Efficient communication is essential in the transportation industry. Radio and phones are the essential tools to coordinate activities. The high volume of communication easily lends itself to errors and misunderstandings which may have an adverse effect on customer satisfaction and retention.
The ATIS call recording system records phone lines and radio communications. The ATIS call recording system provides you with a comprehensive tool to evaluate your communication culture, communication effectiveness and your customers’ expectations. The included agent rating tool adds even more value by allowing you to train your employees to communicate efficiently and in a friendly manner with your customers.
- Record Phone (Standard or VoIP) and Radio Lines
- Live monitor phone or radio calls
- Increase Customer Satisfaction through monitoring and grading
- Create activity reports and improve operations
- Auto Archive Recordings for Virtually Unlimited Storage
- Easy local or remote access to recordings and call data
- Place systems at different locations and access them from a central place
The ATIS recording system is an affordable solution with no license fees or hidden add on costs, which helps to increase your bottom line.
Call (866) 871-5390 today for more information!