The MDR application is based on the time proven ATIS recording surface which minimizes the risk of hard drive fragmentation. The application runs on MS Windows platforms. The Software Suite consist of the MDR main recording engine, a thin Search and Replay Client, a thin Instant Recall Client, and a thin System Administrator Client.
The MDR main recoding engine is the perfect choice for standalone recording systems because there is no need for any client application.
The one view graphical user interface shows all important functions such as:
(A) recording activity
(B) status of removable media drives
(C) number of recordings available for fast access and replay
No need to navigate through multiple menus. A message window with audible support
alerts the operator to all system warnings and errors.
All recording ports (Channels) installed in the system are displayed in the
“Channels” window.
Each channel status is indicated by colors:
Clicking on a channel icon opens the live call monitoring window with fast rewind capability. Open up to 6 live calls for listening.
All calls are first recorded to the secure recording surface IR buffer.
Search and Playback is initiated by clicking the < Play > button in the IR buffer window. Useful information like available time period for replay or total number of calls in the period are included too.
After clicking PLAY the search window appears.
Search by:
After the search, the returned calls can be played.
Controls include:
All calls are in a secured format.
To make the call(s) playable on widely use players, they must be extracted and converted.
Two file formats are available:
Choose the ATIS file format if calls must maintain the secure format but need to played outside the recorder.
Create schedules and save them.
The MDR applications supports:
Note: The HDD drives are used as archive and can be removed and
reloaded during operation.
MDR Search & Replay Client
The MDR search and replay client offers the same functionality as the system itself and some more like scenario recreation, etc.
A thin remote client offering the call taker a fast and easy way to replay the ongoing or last finished call.
