Modernizing your call center with advanced technology doesn’t mean your business has to totally discard legacy products and processes that work for your team and your clients. For example, Skype was introduced in 2003, some people would say that in the tech world, there is probably something new that would better serve your team and your clients today. But, if you want to learn how to record a business call with Skype’s call recorder , you can have confidence there are innovative solutions that are backed by modern software to help you provide exceptional service, and document business meetings.
There are many reasons a call center may want to record business meetings. Remote training is one. Creating an accurate archive with voice, instant messaging screen capture and whiteboard activity is another. Perhaps your team wants to utilize the Skype Business polling option or monitor who else is recording the conversations. Whatever the reason behind your decision to learn how to record a business call with Skype’s call recorder, ATIS Digital call capturing software has you covered.
The process is simple once you have the call capturing system in place. You simply open your Skype tools and click on “Start Recording.” Using the built in functionality, you can pause, resume or stop the recording as many times as you want during each session. Since any participant can record the meeting, you may want to monitor activity by hovering over the red recording button. When your session is finished, simply click the “Stop” button and end the meeting. It’s so easy that anyone can learn how to record a business call with Skype’s call recorder. It is important to note that anyone signed into the meeting can follow the same process and save the file to their computer.
You don’t have to settle for simple voice recordings when you learn how to record a business call with Skype’s call recorder. With advanced technology, you can streamline call management processes and document all aspects of remote meetings, and instantly share the files in a secure, encrypted format that prevents access by unauthorized users.
ATIS Digital call capturing solutions support Skype Business clients with state-of-the-art technology that provides masking capabilities so your team can shield sensitive information, rapid retrieval and replay functionality and live monitoring in a cost-effective package. If you need more information about building a unified communications platform, or you want to learn how to record a business call with Skype’s call recorder and adhere to strict compliance policies, contact an ATIS Digital consultant today. Just call us at 1-866-871-5390.
